Procurement & Evaluation
Everything a board or tender committee needs to evaluate SaccoWorks — clearly documented, and available within one business day.
The procurement pack
Request the full bundle and we'll share a tailored pack for your Sacco within one business day.
Company profile & statutory documents
Incorporation, KRA PIN, tax compliance and ownership information.
Technical proposal
Solution scope, architecture, modules and requirements mapping.
Feature-compliance matrix
Available / configurable / planned status per requirement, with evidence.
TCO analysis
Normalised 1-, 3- and 5-year total cost of ownership.
Implementation & migration plan
Timeline, responsibilities, UAT, go-live and stabilization.
Security & data-protection pack
Hosting, encryption, access, backups, recovery and privacy.
SLA & support matrix
Priorities, response times, escalation and operating hours.
Client references
Named clients and case studies you can contact.
Contract & acceptance templates
Commercial terms, sign-off milestones and data-handover clauses.
Security at a glance
- Multi-tenant isolation — each Sacco's data is fully separated
- Role-based access control and full audit trails
- Encrypted in transit (HTTPS/TLS); hashed credentials
- Regular backups and staged, controlled releases
- Roadmap: mandatory admin MFA, encryption-at-rest, independent penetration testing
Service levels
- Committed uptime target of 99.5%/month (excluding scheduled maintenance and third-party outages)
- Priority-based response targets — critical issues within 1 hour
- Clear escalation path, including direct access to the development team
- Target of ≥95% SLA achievement
- Business-hours support, with extended cover available for FOSA/multi-branch clients
Procurement FAQ
How is SaccoWorks priced — per member or fixed?
Fixed tiers by Sacco size, not per member, so your 3-year cost is predictable and easy to compare.
What is the total cost over 3 years?
Every proposal includes a normalised 3- and 5-year TCO table. See our pricing page for indicative ranges.
Are there hidden charges?
No. Third-party costs (SMS, M-Pesa, bank) are always listed separately in your quote.
Can we own the software outright?
Yes — a lease-to-own / perpetual licence option is available for procurement-driven clients.
How long does implementation take?
Most Saccos go live within four weeks, depending on data readiness and scope.
Is it SASRA-ready?
Capital adequacy, liquidity, PAR/classification and audit trails are built in; the full SASRA return matrix is being formalised by Sacco type.
Do you support FOSA?
Yes — teller, cash office, transfers, bank reconciliation and fixed deposits; full FOSA/treasury depth is scoped per client.
Where is our data and can we get it back?
Your data is yours. On exit we provide a full export in a common format within 30 days.
Ready to Digitalize Your Sacco?
Join over 50+ Saccos in Kenya that trust SaccoWorks for their daily operations. Schedule a free personalized demo today.